Manually Adding Products into AudienceTap

Manually adding products in Audience Tap involves several steps and considerations, depending on the type of product being added. 

Product Types

1. Physical Goods: Items like bags of coffee, books, etc., which require shipping.
2. Digital Products: Files or collections of files, such as audiobooks, PDFs, or video courses, delivered digitally.
3. Donations/Tip Jars: Used for non-profits or churches to collect donations without providing a product in return.

Steps to Manually Add Products

1. Navigate to Products Section:
   • Access the products page within Commerce drop down.
2. Select Product Type:
   • Choose whether the product is a physical good, digital product, or a donation.
3. Fill in Product Details:
   • Image: Upload an image of the product.
   • SKU/Reference ID: Optionally, add a SKU or reference ID.
   • Customize or add unit type/product noun
   • Product Description: Add a description for the product (helps in receipts and detailed views).
   • Pricing: Set the price of the product. For digital products, you can allow customers to set their own price within a specified range.
   • Sales Tax: Indicate if sales tax should be applied. The system will calculate sales tax based on predefined rules.
   • Inventory: Specify if inventory levels should be tracked and input the starting quantity.
4. Shipping Details for Physical Goods:
   • Product Weight: Enter the product weight for shipping calculations.
   • Ship Station Integration: If using Ship Station, this helps in label printing and shipping cost calculations.
5. Post-Purchase Actions:
   • Tags: Optionally add tags to track customers who purchase the product.
   • Subscriptions: If integrated with Stripe, you can set up subscriptions to automatically enroll customers after purchase.
6. Variants:
   • If the product has different versions (e.g., sizes, colors), set up variants with specific details like price, SKU, inventory levels, and images.
7. Save the Product:
   • Ensure all details are correct and save the product.

Additional Notes

• Quick Carts and Text-to-Buy Campaigns: Products can be added to these for easier purchasing options.
• Integrations with Shopify and BigCommerce: If using these platforms, products are managed there, and Audience Tap pulls the product catalog and inventory data.
• Receipts and Order Handling: Shopify and BigCommerce handle receipts and orders, while Audience Tap does so for non-integrated products.

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